All stoostudio.com orders are wrapped in a signature packaging and shipped securely in a cardboard box.
Standard European* Shipping
European Delivery in 4-10 working days
Our warehouse is closed for these Holidays :
- January 1st (New Year’s Day)
- November 1st (All Saints)
- December 25th (Christmas Day)
- December 26th (St. Stephen’s Day)
Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.
How to track my parcel?
To track you parcel, simply go the link bellow and enter your parcel number.
Where do you ship my order from?
We ship all orders from our warehouse in Prague(Czech Republic).
What should I do if my order hasn’t been delivered yet?
If your order has not been delivered within the estimated period, we suggest that you:
- Check the order status: in the My Orders section for registered users; or by entering the Order Number from the confirmation email in the Track your Order page
- Check that the address indicated for the delivery is correct
- In the case of a missed delivery please contact DPD (www.dpd.com).
For further assistance, contact us, we will be happy to assist you.
*List of countries covered by our European Delivery method:
- Bosnia and Herzegovina
- Czech Republic
- United Kingdom (UK)